Cyber Security Program Manager - Cloud Platform Team

Job Description:

This role leads enterprise-level transformation programs that are critical to St Vincent’s strategic and digital future.  The Program Manager is accountable for the end-to-end leadership of complex, enterprise-wide transformation programs across St Vincent’s Health Australia. This senior management level role drives strategic alignment, value delivery, and effective governance to ensure programs are delivered on time, within scope, and in support of organisational priorities.

The Program Manager leads cross-functional teams and provides oversight across program planning, financial management, commercial negotiations, contract oversight, stakeholder relationships, and benefits realisation. The role ensures appropriate program structures, controls, legal and financial frameworks, and reporting mechanisms are in place to support transparency, assurance, and executive decision-making.

The role also ensures adherence to SVHA's approved project management methodologies and frameworks, including compliance with reporting requirements, demand and capacity planning, resource forecasting, and timesheet management. The Program Manager / Director oversees steering committee engagements, provides robust performance insights, and champions the continuous optimisation of program governance and delivery frameworks.

Acting as a key enabler of major transformation, the Program Manager maintains strong, trust-based relationships with senior internal and external stakeholders, including clinical, operational, and digital leaders. The role champions excellence in program delivery, commercial management, risk mitigation, and change leadership while fostering a culture of collaboration, accountability, and continuous improvement.

The Program Manager also leads strategic engagement with external vendors and delivery partners to ensure coordinated planning, contract compliance, milestone scheduling, legal obligations, and end-to-end service transition activities. The role ensures that external service providers are effectively managed to deliver outcomes in line with agreed scopes, timelines, and quality standards.

Program Leadership & Delivery

·         Lead the delivery of large-scale, enterprise-wide programs, ensuring alignment with strategic objectives.

·         Govern program scope, schedule, resources, risks, dependencies, and outcomes.

·         Establish and maintain program roadmaps, implementation plans, and delivery milestones.

·         Champion program lifecycle management, from business case through to closure and benefits realisation.

·         Ensure program adherence to SVHA’s program and project management methodology and standards.

·         Oversee program resourcing models, demand planning, and timesheet compliance.

·         Continuously review and optimise delivery frameworks to adapt to evolving organisational needs.

Strategic Planning & Governance

·         Develop and implement program governance frameworks, steering committee reporting, and executive dashboards.

·         Lead preparation and facilitation of program steering committee meetings and governance forums.

·         Partner with portfolio management and strategy teams to ensure prioritisation and sequencing of initiatives.

·         Ensure alignment of program activities with organisational values, digital strategy, and transformation priorities.

Stakeholder & Change Management

·         Engage and influence senior leaders, executive sponsors, and operational stakeholders across multiple business units.

·         Lead program communications, stakeholder engagement plans, and change management strategy

·         Build a culture of collaboration, transparency, and accountability across internal and external delivery partners.

Financial & Commercial Management

·         Develop, track, and manage program budgets (CapEx and OpEx), forecasts, and resource plans.

·         Lead commercial negotiations with vendors and partners to achieve value for money outcomes.

·         Oversee legal contract development, execution, compliance, and change control processes.

·         Ensure cost-effective delivery and ROI tracking aligned to approved business cases.

·         Manage and approve financial change requests and variations within delegated authority.

·         Collaborate with Procurement and Legal teams to manage vendor contracts and ensure clarity of commercial terms.

Vendor & External Partner Management

·         Coordinate program delivery schedules and planning activities with external vendors and partners.

·         Monitor and report on vendor performance, ensuring accountability to agreed timelines and deliverables.

·         Lead vendor governance forums and ensure alignment of roles, responsibilities, and escalation pathways.

·         Manage vendor-led transitions, service onboarding, and handover to BAU teams.

·         Ensure compliance with all contractual obligations, legal requirements, and change management protocols.

·         Ensure structured onboarding and exit management of delivery vendors, aligned with SVHA policy and continuity planning.

Risk, Compliance & Assurance

·         Identify, monitor, and mitigate program-level risks and issues.

·         Ensure programs meet compliance obligations and adhere to SVHA governance standards.

·         Conduct health checks, quality assurance reviews, and external audits as required.

Team Leadership & Capability Development

·         Build, coach, and lead high-performing teams including internal staff, partners, and vendors.

·         Foster an inclusive, values-based culture that supports innovation and continuous improvement.

·         Drive workforce planning and succession strategies within program delivery functions.

CULTURE & VALUES ALIGNMENT

·         Champions SVHA’s mission and values, modelling ethical conduct, compassion, and inclusiveness.

·         Centres design and decision-making around the experience of patients, residents, staff and clinicians.

Experience, Knowledge, Skills, Abilities, Personal Attributes

Essential

• Minimum 10 years' experience leading large-scale, complex programs in a matrixed and multi-disciplinary environment, including management of multiple concurrent projects or workstreams.
• Demonstrated success delivering enterprise-wide transformation portfolios with combined budgets exceeding $20M, coordinating interdependent initiatives across multiple business units.
• Strong commercial acumen with demonstrated experience in financial oversight and budgeting.
• Proven ability to lead vendor negotiations, manage contract execution, and oversee legal and change control processes
• Proven ability to lead program governance, planning, reporting, and benefits realisation in alignment with strategic priorities.
• High-level communication, negotiation, and stakeholder engagement skills with executive and board-level audiences.
• Strong knowledge and application of structured program delivery methodologies such as MSP, Agile, or PRINCE2.
• Demonstrated capability in change leadership, resource planning, and operational handover to BAU.

Desirable

• Experience in health, aged care, or highly regulated sectors.
• Familiarity with ITIL, digital service management, and enterprise service transition frameworks.

Minimum Education Requirements

Essential

• Tertiary qualification in Business, Information Technology, Health Management or a related discipline.
• Relevant program and project management certifications such as:
  • MSP (Managing Successful Programmes)
  • PRINCE2 Practitioner
  • AgilePM
  • PMI/PMP
  • ITIL v4 Foundation or higher.

Desirable

• Postgraduate qualification (e.g. MBA, MHA, or equivalent) in a relevant field.
• SIAM (Service Integration and Management) Foundation certification.

Physical Requirements

• Office Environment: This role requires a minimum of 3 days per week on-site.
• Non-Business Hours Work: Due to the nature of programs of work, some tasks will need to be completed outside of regular working hours.

• Travel Requirements: Occasional travel may be necessary as part of the role. Flexibility to travel interstate at short notice may be required based on program milestones

Closing Date:

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct