Conference & Events Sales Manager

Join Novotel Sunshine Coast Resort & Sunshine Coast Convention Centre, one of the region’s leading destinations for conferences, events, and leisure. Set within relaxed coastal surroundings and centred around a unique lagoon and sandy beach, the resort offers a true Sunshine Coast experience.

With over 370 rooms and a purpose-built Convention Centre hosting events for up to 1,400 guests, we deliver everything from large-scale conferences to corporate events and memorable celebrations.

As the resort enters an exciting new chapter, a $20 million refurbishment is underway across guest rooms and key spaces, further elevating the guest experience and strengthening our position as a premier events destination. This is a great time to join the team and be part of a period of growth and transformation.

As part of the global Accor network, you’ll be supported in a collaborative environment that values development, performance, and delivering exceptional experiences.

We’re seeking an experienced and motivated Conference & Events Sales Manager to lead our Conference & Events team and drive the successful delivery of events across the resort and Convention Centre.

This is a dynamic role combining team leadership, event delivery and revenue generation, where you’ll manage your own portfolio of events while guiding a team to deliver seamless, high-quality experiences. You’ll play a key role in building strong client relationships, driving repeat business and maximising revenue opportunities, while further developing your leadership capability within a large-scale resort environment.

Key Responsibilities

• Lead, mentor, and develop the Conference & Events team
• Manage events end-to-end from confirmation through to post-event follow-up
• Build strong client relationships to drive repeat business and satisfaction
• Identify and drive upselling opportunities across events
• Oversee event coordination, reporting, and forecasting through Delphi
• Collaborate with Sales and Operations to ensure seamless delivery
• Monitor team performance, KPIs and planner feedback

• Proven experience in Conference & Events or hotel sales leadership
• Strong leadership skills with the ability to develop and motivate teams
• Experience managing events from planning through to execution
• Commercial mindset with a focus on revenue growth and results
• Excellent communication and stakeholder management skills
• Highly organised with the ability to manage multiple priorities
• Experience with Delphi or similar systems highly regarded

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Access to global accommodation and F&B discounts
• #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
• Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.